Information according to § 5 DDG
Kristina Sievert
Wallgarten 1b
16278 Angermünde, Germany
Email: suzu.support@proton.me
Phone: +49 176 46057320
Responsible for content according to § 18 (2) MStV: Kristina Sievert, Wallgarten 1b, 16278 Angermünde, Germany
EU online dispute resolution: we are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
Controller: see the Impressum. This website loads no third-party fonts, scripts, analytics or cookies. The site is hosted on Cloudflare Pages by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. To deliver the site and protect it against attacks, Cloudflare processes your IP address and the pages you request (Art. 6 (1) (f) GDPR). Cloudflare is certified under the EU-U.S. Data Privacy Framework, and we have a data processing agreement with Cloudflare that includes the EU Standard Contractual Clauses.
Currency display: your browser language and region are used on your device to suggest a display currency. If you choose a currency, that preference is saved in your browser’s local storage so it can be remembered on your next visit; you can reset it by selecting Automatic. Reference exchange rates are served from this website, so your browser does not contact a third-party exchange-rate service. Local-currency amounts are estimates; checkout charges US dollars.
Purchases are handled by Lemon Squeezy (Lemon Squeezy LLC), which acts as merchant of record: it processes your name, email, billing address and payment details to complete the sale, issue your licence key and meet tax obligations, under its own privacy policy. We receive your name, email and order details to provide the licence and support (Art. 6 (1) (b) GDPR).
The app's privacy notice (PRIVACY.md, included with the app) describes what stays on your computer and what is sent where: speech is processed locally; task text goes to the AI provider you choose; your licence key and a random installation identifier are checked with Lemon Squeezy about once a day; the app checks our update server for new versions.
You may request access, rectification, erasure, restriction and portability of your data, and object to processing, by writing to suzu.support@proton.me. You may also complain to a data protection supervisory authority.
A Suzu licence lets one person use Suzu on up to three of their own computers, for the period they paid for (monthly or yearly) or, for a lifetime licence, for Suzu versions 1 and 2 without time limit. The full licence terms are shown in the installer and included with the app (LICENSE.txt).
Suzu runs the coding agents of other providers under your own accounts or API keys. Their usage, limits and charges are between you and those providers, and their terms apply. We do not resell or intermediate that usage.
Suzu is sold through Lemon Squeezy, which acts as merchant of record: your purchase contract is with Lemon Squeezy, under its Buyer Terms, and the terms on this page describe the Suzu licence and how we handle purchases.
Suzu has no free trial. All purchases are final: we do not refund monthly, yearly or lifetime licences, and we do not refund the unused part of a subscription period after you cancel. Please use the monthly plan if you want to try Suzu with a small commitment.
Your licence key is delivered by email immediately after payment. If you buy as a consumer in the EU or UK, you expressly agree at checkout that delivery of this digital content begins immediately, before the withdrawal period ends, and you acknowledge that you thereby lose your right of withdrawal (§ 356 (5) BGB). Your purchase confirmation email confirms the contract.
This does not limit your statutory rights if Suzu does not work as described (for consumers in Germany, §§ 327 ff. BGB): tell us at suzu.support@proton.me and we will fix the problem first. Lemon Squeezy may in individual cases decide on refunds itself under its Buyer Terms.
Monthly and yearly licences renew automatically for the same period at the same price until you cancel. There is no minimum term beyond the period you paid for.
You can cancel at any time, without giving a reason and without a notice period: on the Cancel subscription page, in the Lemon Squeezy customer portal linked in your purchase email, or by email to suzu.support@proton.me. After you cancel, you are not charged again; your licence stays active until the end of the period you already paid for. If you cancel by email, please write at least two days before the renewal date so we can stop the next payment in time.
Lifetime licences are one-time payments and do not renew, so there is nothing to cancel.
If prices change, existing subscriptions keep their price until we tell you about the change in advance; you can cancel before the new price applies.